FAQs

SHIPPING

What is the status of my order?

Once you have placed your order with us, we will send you a confirmation email for the same. Orders get shipped daily by evening except Sundays and public holidays.

Once your order is shipped, all tracking details will be sent to your registered email id and phone number. You can also track the status of your order from the “order history” section on your account page.

You can also track order using your order id ‘or tracking id on our tracking page.

ORDER

Can I change my order?

We can only change orders that have not been shipped yet.

To make changes to your order, please reach out to support by submitting your request via “contact us” form. Alternatively you can WhatsApp us, please note we only reply to WhatsApp messages during working hours.

If you wish to change after your order is shipped a exchange fee of Rupees 150 rupees will be charged.

How do I cancel my order?

If you wish to cancel your order, please reach out to support by submitting your request via “contact us” form or send us a WhatsApp message with your order ID

PAYMENT

What payment methods do you accept?

You can purchase on our website using a debit, credit card, net banking, UPI.

Additionally, we support other digital wallets.

You can choose these payment methods at checkout.

RETURNS & EXCHANGES

Do you accept returns?

No, We do not accept returns please refer to our returns & refunds policy for more details

DELIVERY

  • HOW LONG WILL MY ORDER TAKE TO ARRIVE?

The order usually takes 3-7 working days to reach all the metros and tier I cities, however for some pin codes it might take a linle more time. In case of delay please write to us at

support@GIREBAAN.in

SIZING

HOW DO I DETERMINE THE CORRECT SIZE FOR ME?

While placing your order you will find an option for the SIZE

CHART on the product page which include detailed information on sizes and fit. You may click on the same and

find your perfect size.

Contact Us